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  • उपभोक्ता मामले, खाद्य और सार्वजनिक वितरण मंत्रालयMINISTRY OF CONSUMER AFFAIRS, FOOD & PUBLIC DISTRIBUTION
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national emblem उपभोक्ता मामले विभाग DEPARTMENT OF Consumer Affairs
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Shri Piyush Goyal, Union Minister

Hon’ble Minister

Shri Piyush Goyal

Shri Raosaheb Patil Danve, Minister of State

Hon’ble MoS

Shri Raosaheb Patil Danve

WELCOME TO DEPARTMENT OF CONSUMER AFFAIRS

Department of Consumer Affairs is one of the two Departments under the Ministry of Consumer Affairs, Food & Public Distribution. It was constituted as a separate Department in June 1997 as it was considered necessary to have a separate Department to give a fillip to the nascent consumer movement in the country.

The Department has been entrusted with the following work

  • Implementation of Consumer Protection Act, 2019.
  • Implementation of Bureau of Indian Standards Act, 2016
  • Implementation of Standards of Weights and Measures - The Legal Metrology Act, 2009.
Know More
  • Latest updates
  • Events
  • Downloads
  • Circulars
  • Vacancy
  • Tenders
  • Published on: 02/02/2021 Cancellation Notice (384.56KB) pdf
  • Published on: 11/01/2021 New Consumer Protection Act, 2019 - FAQ (167.95KB) pdf
  • Published on: 15/12/2020 Monthly Summary
  • Published on: 08/12/2020 Video- Unfair Trade Practice
  • Published on: 08/12/2020 Video - Consumer Commission...
  • Published on: 08/12/2020 Video - No fees upto 5 lakh claim
view more

Latest updates

Mobile View Latest News
  • Published On: 02/02/2021 Cancellation Notice
  • Published On: 11/01/2021 New Consumer Protection Act, 2019 - FAQ
  • Published On: 15/12/2020 Monthly Summary
  • Published On: 08/12/2020 Video- Unfair Trade Practice
  • Published On: 08/12/2020 Video - Consumer Commission -...
  • Published On: 08/12/2020 Video - No fees upto 5 lakh claim
view more

Events

  • National Consultation Meeting of Ministers of States & UTs, in charge of Food, Civil Supplies and Consumer Affairs on 03rd September,2019 at Vigyan Bhawan, New Delhi
  • Hon’ble Minister visited NCH, IIPA New Delhi on 12-06-2019
  • “Nukkad Natak” on “Swachhata Hi Sewa” campaign will be performed by artistes from this Department at 3.30 pm on 28th September, 2017 at Dilli Haat, INA, New Delhi
  • “Nukkad Natak” on “Swachhata Hi Sewa” campaign will be performed by artistes from this Department at 4.30 pm on the 26th September, 2017 near Boat Club Bus Stand, Krishi Bhawan, New Delhi in the presence of Shri Ram Vilas Paswan, Hon’ble Minister, CAF&PD
  • World Consumer Rights Day 2019 updated
view more

Downloads

  • Citizen Charter
  • Annual Reports
  • Result Framework document (RFD)
  • Forms
  • Compendium of National Commission Judgements on Consumer Protection Act, 1986
  • Report on Assessment of Wastage of Food and Ostentatious Behaviour During Social Gatherings (3.88MB) pdf
View More

Circulars

  • No Result Found!

Vacancy

  • No Result Found!

Tenders

  • No Result Found!
National Consumer

Helpline

(Department of Consumer Affairs, Govt. of India)

Toll Free No.

1800-11-4000 OR 14404

SMS No.

8130009809
national consumer helpline

You can also log in your complaints at- https://consumerhelpline.gov.in

Register your grievance through NCH APP national consumer helpline

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Website Content Managed by Department of Consumer Affairs, Ministry of Consumer Affairs, Food & Public Distribution, Government of IndiaDesigned, Developed and Hosted by National Informatics Centre( NIC ) Last Updated: 23 Feb 2021