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WELCOME TO DEPARTMENT OF CONSUMER AFFAIRS

Department of Consumer Affairs is one of the two Departments under the Ministry of Consumer Affairs, Food & Public Distribution. It was constituted as a separate Department in June 1997 as it was considered necessary to have a separate Department to give a fillip to the nascent consumer movement in the country.

The Department has been entrusted with the following work

Implementation of Consumer Protection Act, 2019.

Implementation of Bureau of Indian Standards Act, 2016

Implementation of Standards of Weights and Measures - The Legal Metrology Act, 2009.

Published on: 02/02/2021 Cancellation Notice (384.56KB)	Published on: 11/01/2021 New Consumer Protection Act, 2019 - FAQ (167.95KB)	Published on: 15/12/2020 Monthly Summary
Published on: 08/12/2020 Video- Unfair Trade Practice	Published on: 08/12/2020 Video - Consumer Commission...	Published on: 08/12/2020 Video - No fees upto 5 lakh claim

Latest updates

Published On: 02/02/2021 Cancellation Notice	Published On: 11/01/2021 New Consumer Protection Act, 2019 - FAQ	Published On: 15/12/2020 Monthly Summary
Published On: 08/12/2020 Video- Unfair Trade Practice	Published On: 08/12/2020 Video - Consumer Commission -...	Published On: 08/12/2020 Video - No fees upto 5 lakh claim