The information available as an attachment is in various file format, such as Portable Document Format (PDF), Word, Excel and PowerPoint. Though the website is tested in various environments and browsers but to view the information properly, the browser needs to have the required plug-ins or software. For example, the Adobe Acrobat Reader is required to see all the pdf's. In case the system does not have requisite software, it may be downloaded from the internet. The table given below depicts the required plug-ins needed to view the information in various file formats.

Required Plug-ins / Browsers

Document / Device Type Plug-ins / browsers for Download
Portable Document Format (PDF) Files Portable Document Format (PDF) Files  Adobe Acrobat Reader Convert a PDF file online into HTML or text format
Word Files Word FilesWord Viewer (in any version till 2003)

Microsoft Office Compatibility Pack for Word (for 2007 version)
Excel Files Excel FilesExcel Viewer 2003 (in any version till 2003

Microsoft Office Compatibility Pack for Excel (for 2007 version)
Power Point Presentations Power Point PresentationsPowerPoint Viewer 2003 (in any version till 2003)

 Microsoft Office Compatibility Pack for PowerPoint (for 2007 version)

Screen Reader Access

The Department of Consumer Affairs website fully complies with Guidelines for Indian Government Websites. Our visitors with visual impairments can access the Portal using Assistive Technologies, such as screen readers.

The information of the Portal is accessible with different screen readers, such as JAWS, NVDA, SAFA, Supernova and Window-Eyes.

Last Updated on : 21/02/2017